Terms and Conditions

Asking Epic Experiences to make arrangements for your flight, hotel, car rental, tour, cruise, or other trip will signify your agreement with the following terms and conditions:

Traveler (YOU) acknowledges that Grodberg Media, LLC dba Epic Experiences is acting as an independent intermediary (Travel Agent) between YOU and Suppliers of goods and services which are not directly supplied by Epic Experiences, such as air transportation, hotel, accommodation, ground and sea transportation, tours, tour guides, escorts, etc., and shall not be responsible for actions or omissions on the part of such suppliers, which may result in loss, damage, delay or injury to you or your travel companions or group members.  Epic Experiences and any organization contracting its services shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with social or labor unrest, mechanical or construction difficulties, disease, local laws, climatic conditions, war, terrorist activities, or any other actions, omissions, or conditions outside our control.

Epic Experiences acts as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary (Suppliers).  Epic Experiences is not responsible for acts or omissions of the Suppliers or their failure to provide services or adhere to their own schedules.

Epic Experiences assumes no responsibility for and shall not be liable for any refund, personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be caused by: (1) any defaults, wrongful or negligent acts, or omissions of the Suppliers; (2) any defect in or failure of any vehicle, craft, equipment, or instrumentality owned, operated, or otherwise used or provided by the Suppliers; (3) any wrongful or negligent acts or omissions on the part of any other party not under Epic Experiences’ control.; and (4) any Supplier price drop after your travel arrangements have been confirmed, paid in full, or ticketed.  You hereby release Epic Experiences from all claims arising out of any problem covered in this paragraph.

Travel arrangements involving airline and cruise components are subject to supplemental price increases that may be imposed by the Supplier and/or government after you have completed your purchase. You hereby consent to any such price increases and authorize your credit or debit card to be used for them. Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and you may be bound by those contracts regardless of whether you receive notice of their terms. By booking your travel with Epic Experiences, you are consenting to those terms and conditions.

Epic Experiences has no special knowledge regarding the financial condition of the Suppliers, unsafe conditions, health hazards, weather hazards, or climate extremes at locations to which you may travel. For information concerning possible dangers at destinations, Epic Experiences recommends contacting the Travel Warnings Section of the U.S. State Department at www.travel.state.gov.  For medical information, Epic Experiences recommends contacting the Centers for Disease Control at www.cdc.gov/travel.  You assume full and complete responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements of your destination(s), and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination(s).  You hereby release Epic Experiences from all claims arising out of any problem covered in this paragraph. You agree that the courts in New York County will be the exclusive jurisdiction for all claims brought by you or Epic Experiences, and you hereby submit to the personal jurisdiction of those courts.

Please check all names, dates, and prices for accuracy. Names are difficult if not impossible to change and may incur a Supplier change fee; date changes can affect availability and price. Suppliers charge penalties to change names, dates and other items that affect the overall price of the trip.

Documentation is required for all types of travel. Names must be spelled exactly as they are listed on either your driver’s license or passport. Passports or a state issued birth certificate will be required depending on your destination. Minors may require additional documentation if traveling alone or if either parent is not the birth parent. Documentation required for travel is the sole responsibility of the traveler. Epic Experiences will do their best to inform travelers of the requirements, but will not be responsible for errors or omissions.

Many countries will not allow entry or require special permission if you have had a conviction of any sort of crime, misdemeanor or DUI. It is your responsibility to find out if the country you are traveling to has any such restrictions in the event you have had legal issues.

For your protection, we strongly recommend that you purchase trip cancellation and travel accident insurance. However, no representation or description of the insurance made by our staff constitutes a binding assurance or promise about the insurance We also strongly recommend that you use a credit card for your purchase, so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the services you purchased.

By embarking upon his/her travel, the traveler voluntarily assumes all the risks.  Your booking shall constitute a consent to the above, and engaging Epic Experiences acknowledges these conditions and agrees to hold Epic Experiences blameless in making the arrangements on his/her behalf, and agrees that restitution or damages, if any are claimed, shall be sought directly from the suppliers.

Fee Schedule

 

Destination Weddings

Services include and are not limited to consulting with couple to determine your dream location, negotiating group contract, scheduling wedding date/time with resort, booking travel for wedding couple and guests, providing weekly reports:

Up to 50 Guests – $250

Up to 100 Guests – $500

Over 100 Guests – $750

Booking Change fee – $50 per guest/incident

Booking Cancellation Fee – $150 per guest

Honeymoons and Vacations

Trip research, planning and booking – from $250 based on complexity of trip. For most travel arrangements, this is a non-refundable retainer that is applied to the cost of your trip if you book with me.

Change fee – $50+ depending on complexity/frequency of changes, once a trip is booked and deposited.

Cancellation – $150, in addition to any cancellation fees from the travel supplier/s and airlines.

Complex-Multidestination Itineraries

A $250 non-refundable retainer is requested for all complex or multi-destination itineraries before trip planning will commence. This includes but is not limited to multiple city/country/island trips in Europe, Asia, Latin America, Hawaii, French Polynesia, India, the Middle East and Maldives.  These trips involve hours of trip research, planning and often booking non-commissionable components.

Change fee – $50+ depending on complexity/frequency of changes, once a trip is booked and deposited.

Cancellation – $150, in addition to any cancellation fees from the travel supplier/s and airlines.

Flights

Non-commissionable bookings – $50/flight

Flight changes after booking – $25/segment

Flight cancellation after booking – $25/segment

 

Fees may be waived, or adjusted, on a case by case basis.

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